Contact Information & Business Hours

We appreciate your business, and we are happy to answer any questions about an order you've placed or to help you return/exchange an item. Please review our Return & Refund policy if you would like to return an item. Please use the email address below to contact us.

support@cottoncandyarts.com

We will be happy to assist you however we can. Please note that messages received over a weekend or holiday will be answered the next business day.

Business Hours:

  • 8am-5pm CST Monday-Friday
  • Closed Saturday and Sunday

2025 Holiday Schedule:

  • New Year's Day: Open
  • Valentine's Day: Open
  • Easter: Closed
  • Memorial Day: Open
  • July 4th: Closed
  • Halloween: Open 8am-12pm CST
  • Thanksgiving: Closed
  • Christmas Eve/Day: Closed
  • New Year's Eve: Open